Terms of Service

1. Acceptance of Terms

By accessing or using Infinite Workflows services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

Infinite Workflows provides AI-powered business automation solutions, including but not limited to:

AI receptionist and customer service automation
Custom workflow automation development
Business process optimization
Integration services with third-party platforms
Ongoing support and maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts and Registration

To access certain features, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information as needed
Maintain the security of your account credentials
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Payment Terms

Pricing and Billing

All prices are in USD unless otherwise stated
Subscription fees are billed in advance on a recurring basis
One-time setup fees may apply for custom implementations
Prices are subject to change with 30 days notice

Payment Methods

We accept major credit cards and other payment methods as indicated during checkout. You authorize us to charge your payment method for all fees incurred.

Refunds

Refunds are handled on a case-by-case basis. Setup fees and custom development work are generally non-refundable. Contact us within 30 days of purchase to request a refund.

5. Service Level and Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We are not liable for:

Scheduled maintenance and updates
Third-party service outages
Internet connectivity issues
Force majeure events
Issues caused by user error or misuse

6. User Responsibilities and Acceptable Use

You agree not to:

Use our services for any illegal or unauthorized purpose
Violate any laws or regulations
Infringe on intellectual property rights
Transmit malware, viruses, or harmful code
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our services
Use our services to spam or harass others
Reverse engineer or copy our software

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. Key points:

You retain ownership of your data
You are responsible for the accuracy and legality of your data
We implement security measures to protect your data
You grant us license to process your data to provide services
We comply with GDPR, CCPA, and other privacy regulations

See our Privacy Policy for complete details.

8. Intellectual Property

Our Property

All content, features, and functionality of our services are owned by Infinite Workflows and protected by copyright, trademark, and other intellectual property laws.

Your Property

You retain all rights to your data and content. By using our services, you grant us a limited license to use your data solely to provide our services.

Custom Development

For custom automation projects, intellectual property ownership will be specified in your service agreement. Generally, you own the final deliverables while we retain rights to underlying frameworks and tools.

9. Limitation of Liability

To the maximum extent permitted by law:

Our services are provided "as is" without warranties of any kind
We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount you paid in the last 12 months
We are not responsible for third-party services or integrations
You are responsible for backing up your data

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Disclaimers

No Guarantee of Results

While we strive to deliver high-quality automation solutions, we do not guarantee specific business outcomes, revenue increases, or cost savings. Results vary based on implementation, usage, and external factors.

AI and Automation Limitations

AI-powered services may occasionally produce errors or unexpected results. You are responsible for reviewing and validating automated outputs before relying on them for business decisions.

Third-Party Integrations

We integrate with third-party services but are not responsible for their availability, functionality, or changes to their APIs or terms of service.

11. Indemnification

You agree to indemnify and hold harmless Infinite Workflows from any claims, damages, losses, or expenses arising from:

Your use of our services
Your violation of these terms
Your violation of any rights of another party
Your data or content

12. Termination

By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

By Us

We may suspend or terminate your access immediately if you violate these terms, fail to pay, or engage in fraudulent activity.

Effect of Termination

Upon termination, your right to use our services ceases immediately. We will provide a reasonable period to export your data. Provisions that should survive termination will remain in effect.

13. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through our services. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law and Dispute Resolution

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through:

Good faith negotiation between parties
Binding arbitration if negotiation fails
Courts of [Your Jurisdiction] for matters not subject to arbitration

15. Contact Information

For questions about these terms, please contact us:

Email: legal@infiniteworkflows.com
Address: Infinite Workflows, [Your Business Address]