Question 1

What is an AI receptionist?

Accepted Answer

An AI receptionist is an automated phone answering system powered by artificial intelligence that handles incoming calls 24/7, answers questions, schedules appointments, qualifies leads, and routes calls to the right team members without human intervention.

Question 2

How much does an AI receptionist cost?

Accepted Answer

AI receptionist services typically cost $200-$500 per month, which is 80-90% less expensive than hiring a human receptionist (which costs $35,000-$45,000 annually plus benefits).

Question 3

What's the difference between an AI receptionist and a virtual receptionist?

Accepted Answer

A virtual receptionist traditionally refers to a remote human answering service, while an AI receptionist is a fully automated software system. AI receptionists offer 24/7 availability, handle unlimited simultaneous calls, and cost significantly less than human virtual receptionists.

Question 4

Can AI receptionists handle multiple calls at once?

Accepted Answer

Yes, AI receptionists can handle unlimited simultaneous calls, whereas human receptionists can only handle one call at a time. This makes AI receptionists ideal for high call volume periods.